Forum: Highland / Highland - Hornpipe

Army and Navy Hornpipe Hat Warning
By tsnidal
On Mon Mar 17, 2014 06:44 PM

Hello
I read on an older post about ordering 2nd hand hornpipe hats from an army and navy surplus store. The store is Uncle Sams Army Navy Outfitters. I ordered one the other day, got a great deal on it 60% off. However when it arrived, the great deal turned out to not be so great. The hat was shipped in a bag, unprotected. The rim is broken, dented and bent. The hat is filthy, all marked up. The chin strap is broken and it stinks. And I mean stinks. It is unusable. Besides that I have not been able to contact them for a refund. They wont answer my emails and my one attempted to call, the person on the other end said...."we are closed." and hung up. Not the polite way to deal with customers. I just wanted to post here to warn people to stay away.

However if you do order from them, i hope you have better luck

6 Replies to Army and Navy Hornpipe Hat Warning

re: Army and Navy Hornpipe Hat Warning
By roselea
On Fri Apr 25, 2014 12:50 PM
Thank you for sharing that. I need to order a new hat.
re: Army and Navy Hornpipe Hat Warning
By highland_dancer5
On Fri Apr 25, 2014 02:02 PM
Thank you for this warning. I'll make sure not to order from them.
re: Army and Navy Hornpipe Hat Warning
By Mustang88
On Wed May 07, 2014 11:23 AM
How disappointing. Thank you very much for the helpful warning.
re: Army and Navy Hornpipe Hat Warning
By dancingnatalie
On Sat May 24, 2014 09:46 PM
I saw a dancer in a comp once wearing this and they were disqualified. It was really too bad because they did very well in their dancing
re: Army and Navy Hornpipe Hat Warning
By alicatunh
On Thu Jun 05, 2014 02:29 PM
If you paid on a credit card, you should be able to go through the credit card company as a "dispute" and get your money back!
re: Army and Navy Hornpipe Hat Warning
By Karrenmom
On Wed Jul 16, 2014 08:41 AM
I just posted something that might help, although I'm sure you've replaced the hat by now.

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