Forum: General / General

What to do if Brother Printer ink cartridge is not detected?
By jackmiller4419
On Thu Jun 06, 2019 02:39 AM

If you find that you Brother Printer cannot detect the ink cartridge you can follow the steps given below to the cartridge and try and solve the problem:
� Step 1: Turn the printer off, wait for a few minutes, then turn it back on
� Step 2: Lift the printer lever on the left and open the cover
� Step 3: Press the �Cancel� and �Print� buttons simultaneously
� Step 4: Tap the �+� button and scroll down to the ink cartridge you want to reset, then press �Ok.�
If your Brother Printer does not detect the cartridge even after you reset it, you can call the Brother printer tech support phone number and speak to a printer expert to troubleshoot the problem.

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