To PrincessB...Amen. I hear you and wish I could say those things to my staff too..I just fired two teachers that had been students of mine since they were three (sisters) years of age and are in college now. They had been teaching for me for 2 and 4 years. They assumed that since they had been at the studio so long that they owned it and could do whatever they wished from being lazy to pi---ng off the parents. Well surprise...at the end of the year I sent out evaluation forms to all the parents and although I knew what was going on, used the forms "in writing" to back up my reasons for firing them. It feels so good to get rid of the negative vibes in my studio. All the rest of the staff is kissing my b--t.. I really don't want them to do that...all I want is their respect. I told all of them that if I didn't have their respect that we would part ways. Hopefully this year will be better. We work too hard to build our business to allow our own staff to run people off because they are lazy or not motivated to be congenial to parents and students. Thanks for letting me vent...